Sync Download Address Book 2013 Ford
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Dec 14, 2009 American car manufacturer Ford announced the introduction of a new software app, that allows SYNC users to create, manage and download multiple address books. The new app, dubbed SYNCMyPhone. Dec 01, 2013 My phone has always worked no problem. It is just that a few weeks ago it will no longer download my contacts from the phone. I must dial the phone manually and then the sync takes over. I have no problems with the phone disconnecting unless I try to download the phonebook.
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2013 Ford Focus
This problem may be covered under warranty. Ask your Ford dealer.
CarComplaints.com Notes: Ford changed a lot of things for its 3rd generation, just none of them were a good idea.
The transmission tends to hesitate and jerk when accelerating. The new electronically-driven power steering can fail suddenly and without warning. Even Ford's SYNC can be a headache. Actually, scratch that last one — it's always been a headache.
- Typical Repair Cost:
- No data
- Average Mileage:
- 54,600 miles
- Total Complaints:
- 5 complaints
Most Common Solutions:
- not sure (4 reports)
- software update (1 reports)
accessories - interior problem
Helpful websites
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2013 Ford Focus Owner Comments
problem #5Download Free Address Book
Focus SEL
- Automatic transmission
- 74,000 miles
I get I can just get an aux cord, which i've done, but i paid for the whole car so i'd like to use the whole car! my phone definitely connects, the music just wont play. i've tried different phones, and still nothing. my phone bluetooths to my mother's car no problem, so i've come to realize it is my car after all. apart from that, i love it. just wish it would play music through the bluetooth!!
- Abbi M., Virginia Beach, US
problem #4Focus SE 2.0L GDI FFV
- Manual transmission
- 149,952 miles
SYNC will connect with phone, but won't allow me to play music or make/receive calls.
- Andrew B., Janesville, WI, US
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problem #3Focus
- Manual transmission
- 9,000 miles
This car does not sync with any phone so far, iphone or Android! After driving a Lexus and a Volvo, and even friends' Hyundais that had seamless connectivity, this was a bummer. Makes GPS navigation a pain. Took it to dealership, they had no clue how to address it, other than to blame it on Apple.
- Nataly A., Palm Harbor, US
problem #2Focus
- Automatic transmission
- 37,500 miles
The same day for the non backing up, they said they had to update the software. This made sense due to the fact my Bluetooth had been acting up. Since the update, my music syncs properly.
- dntstaley, Brandon, FL, US
problem #1Focus Titanium 2.0L Ti-Vct
- Automatic transmission
- 2,500 miles
I purchased the loaded 'Titanium' trim level due to the convenience features of the Bluetooth and the ability to stream Pandora radio from my smart phone to the car. Sounds ridiculous, I know but I was pretty excited about not having to replace the factory installed radio to get some extra features. After about two months of using the car I suddenly had problems with the unit pairing with my phone. At one point the entire 'entertainment system' froze and wouldn't update the time, change the radio station, or do ANYTHING.
After getting to work I thought the problem would resolve itself while the car was parked for the duration of my 12 hour work day. I returned and started the car to find the same frozen screen displayed. In order to reboot the computer I had to disconnect the battery terminal. Problem solved..or so I thought. Over the next several months I faced problems with the lack of Bluetooth connectivity at fairly regular intervals. It seemed that the system would cycle in one month intervals. My phone wouldn't pair and I was unable to use the hands free operation of the Bluetooth for about a week until suddenly one day it just paired (unless I did a hard reset and again disconnected the battery).
I repeatedly mentioned this to the dealer and they even replaced the on-board Sync computer. For a about a week after they replaced the system it was great again. It even read my incoming text messages through the system. This victory was short lived as after a few weeks it just stopped working. These problems occurred with an HTC EVO as well as the Samsung Galaxy 3. According to Ford, the Galaxy was supposed to be the most compatible phone with the SYNC system..uhhh no so much!
Sadly to say I traded the car in with almost $10,000 of negative equity..this was only one of the several problems I had with the car.
- Justin C., Murrieta, CA, US
Editing your phone contacts can help you access them more easily with the Ford Sync System.
Vincent Hennigan
Ford Sync Specialist
This Sync Workshop focuses on editing your iPhone or smartphone contacts to help you improve access phone book with the Ford Sync system.
When it comes to most smartphones, the critical first step is entering the contact data correctly.
If you open a new contact file, put the First Name of your contact in the “First Name” box. And then put the contact’s Last Name in the “Last Name” box. Sound simple enough, but here’s the deal… if you put the name John Smith entirely on the “First Name” line and then, if your phone and your Ford Sync system is set up to search by last name, then guess what? That’s right, you can say, “Call John Smith,” and the Ford Sync system cannot find anything in your phone book. So, take the time to edit your contacts by name and how they are entered.
When it comes to the iPhone 5, be sure to go to your Settings icon. Scroll down to the “Mail, Contacts, Calendars” box and give it a tap. Then scroll down to the “Contacts” section. Take notice of your “Sort Order”, you may want to set it on “Last, First” and then look at your “Display Order” and you might want to make that “First, Last.” Otherwise, you might be pushing the Voice button and say “Call John Smith” and the Sync system might say “No such contact found.” But it might if you said, “Call Smith, John.” I don’t know about you, but that would drive me crazy to say Last Name first and then First name last.
Google Address Book Sync
Then, take notice of what kind of phone number you are entering on the contact…place their work number in the “Work” number box, and the cell number on the “Mobile” number box. Then, the proper way to set up the call is to tall Sync, “Call John Smith at Work.” Why? If you don’t, and just say, “Call John Smith,” then the system will come back and state “Multiple contacts found, say 1 for Work and 2 for Mobile.” Once again, take some time to edit your phone book to make it so you can make the call without a lot of prompting from Ford Sync.
And, did you know that when you initially Pair your Phone, and give the system permission to download your phonebook contacts, what the system does is Index (review) your contacts. If you make additions or corrections to your phonebook while in your vehicle, the Sync system won’t be able to “see” the updates until you turn off the vehicle, completely power down your Sync system, and then restart (or reboot) your Sync system. Then it will re-index your contacts and “see” the updates.
For those with the MyFord Touch system, you may want to touch the Phone corner, tap the Settings tab, go to the Manage Phonebook tab, and then tap Re-download Phonebook.
Watch out when it comes to using contacts that are entered in all capital letters. The Ford Sync system has to review your contacts by the text you have entered into the contact information line. “John” is reviewed by the system and then it can listen and say “John.” If a contact is entered as “JOHN” then the system can only “find” the name if you say, “Call J-O-H-N.” So, avoid entering your contact names in all capital letters.
In an effort to make more resources available to all Ford Sync users, Ford has just put together a comprehensive website support.ford.com Visit this website to get more information about using your phone with any Sync or MyFord Touch system.
Sync Address Book To Iphone
It makes sense to take the time to edit your frequently called contacts and make the information so the Sync system can easily understand it.